1. As a matter of principle
On all orders and commissions we behave according to the principle of honesty and probity. We advise you on all questions to the best of one´s knowledge and be liefe. Details and the facts which we need to fulfil your orders (f.e. name, address, telephone and so on), we record and store. These details enjoy absolute data protection. They are confidences. Should you have the wish that we store and use your facts only for a period the handling of your order, then you inform us in field of note (remark).

2.Matter of shipment
If you will compare several parts with each other, f.e. two different cases, we send your on approval and selection these articles. To inspect and weight we give with pleasure a period of 14 days until to the return of article, which you not need. Do yourself decide on a credit note (C/N) or an another product.

3.Guarantee of taking back
You buy in our firm without risk. We all of it take back within of 14 days. We are interested in a reason, but you don´t have to do it. If you wish we exchange a part.

4.Return
We not confirm extra a return. Yourself know better what you returned. Should have your customer´s account a difference we send you a statement of account. By request we at once pay out the C/N (credit note). Employ you for your return the note of address which is enclosed in shipment, please.
Our address: Etuifertigung Mittweida GmbH, Malzgasse 7, 09648 Mittweida, BRD/Saxony.

5.Orders
You can order over internet, telephone, fax, post card/letter. If you are customer of EM we ask for input your customer´s reference, please.
More than 30.00 EUR worth of orders we deliver carriage paid within FRG´s, that is post free and without packing charges. Less than 30.00 EUR worth of orders we deliver for an extra charge of 4,00 EUR including postage and packing charges. Possible subsequent delivery are free of charge. C.O.D. charge for send C.O.D. (cash on delivery) amount 4.50 EUR at the present time which consig-nee pay. Your order normally we settle within 72 hours. Supposing that we havent s.th. in stock or relating to handi-craft manufacture take a long time immediate we inform you. In this instance you can your order change or cancel.

6.Export
Cashes in advance (bank credit transfer, cheque) we demand on delivery to countries out of FRG. We calculate your only forwarding charges (postage/carriage, freight, cargo, airmail) .
Not possible are matters of shipment and the taking back. Leave you us to choose mode of dispatch, please. Order you only airconveyance (airfreight), please. All deliveries is going at one´s own risk of consignee. Within European Union´s we calculate the German value added tax (VAT). Refund of VAT give it only for countries out of EU. Owing to remittance cost´s calculate a fee of 8 EUR per refund. Transport is going at one´s own risk of consignee. If we should shipment insure ask you for information. Expenses are going at the cost of consignee´s.
Please, consider that these costs are considerable under circumstances and be out of all proportion to orders less than 50.00 EUR worth of orders. For foreign customs be valid the rule of respective country for delivery of packages and parcels. Supplementary information´s you can get for that here in Mittweida of the export department.
eMail:export@em-case.com

7. Payment
Within FRG´s pay you with credit card, C.O.D. (cash on delivery), debit note. The payment of delivery to post-box-addresses or poste restante is possible only be means of credit-card, C.O.D., debit-note or. The product is al-ways our property until to entire payment.

8. Liability
Be excluded of liability seller´s are the legal representative, assistants fulfilment´s and the members of firm confront of purchaser. Except are acts on purpose and gross negligence.

9.Prevailing law
It go for theses business conditions and business relations between seller and purchase the law of FRG. Another national law as well as international purchasing law be excluded.

10.Settling place, place of jurisdiction
Settling place is the place of business and legal seat seller´s in Mittweida. For all present and future claims from business conditions with traders including claims for bill of exchange and cheques is exclusive place of jurisdiction the business and legal seat seller´s in Mittweida. Likewise go for place of jurisdiction Mittweida if the purchase haven´t a general domestic place of jurisdiction or if is unknown his domicile or whereabouts to moment of complaint.
With all one´s heart on the web-sides of case production Mittweida/Saxony (Federal Republic of Germany). We offer you comprehensive catalogue of production select cases and diverse leather cases which you can buy in the shop. We wish of you very fun when you search out our offers.